Privacy Policy

Effective as of Jan 15, 2024

Introduction

Burnhamthorpe Medical Centre respects your rights to personal privacy. This Privacy Policy applies to the website operated on behalf of Burnhamthorpe Medical Centre ("the Site"). It outlines our commitment to protecting the privacy of our users and clarifies the nature of information collected, used, and stored.

Scope and Application

This policy applies to all healthcare providers and staff associated with Burnhamthorpe Medical Centre in relation to the Site.

Definition of Personal Information

"Personal information" refers to information about an identifiable individual. We understand that medical information about you and your health is personal and we are committed to maintaining the confidentiality of your medical and personal information.

Collection of Personal Information

Burnhamthorpe Medical Centre may collect and use the following kinds of personal information:

• Information about your use of this website
• Information provided for the purpose of scheduling an appointment
• Name and contact details (such as email address and phone number) when voluntarily provided
• General inquiries or feedback

We avoid collecting sensitive health information through the Site. Any sensitive information needed for healthcare services is managed directly by Burnhamthorpe Medical Centre.

Use and Disclosure of Personal Information

Burnhamthorpe Medical Centre may use your personal information to:

• Communicate with you, including sending emails with statements and invoices
• Facilitate appointment scheduling
• Collect payments
• Send marketing communications, where consent has been provided
• Improve website management and user experience

Burnhamthorpe Medical Centre may disclose your personal information to the extent that it is required to do so by law, in connection with legal proceedings, or to establish, exercise, or defend its legal rights.

Storage and Protection of Personal Information

Burnhamthorpe Medical Centre employs industry-standard security measures to protect personal information from loss, misuse, or alteration.

Healthcare Services and Legal Compliance

The Site does not store detailed personal health information, but facilitates healthcare services by Burnhamthorpe Medical Centre. Personal information may be shared as necessary with healthcare providers and as required by law.

Access and Correction Rights

Users have the right to request access to, and correction of, any personal information held by us.

Changes to Privacy Practices

This Privacy Policy is subject to periodic updates. The latest version will be posted on the Site and you agree to abide by the most recent version each time you view and use the website.

Links to Other Websites

The Site may contain links to other websites. Burnhamthorpe Medical Centre is not responsible for the privacy policies or practices of any third party.

Contact Information

For any privacy-related questions or concerns, please contact:

Burnhamthorpe Medical Centre

1170 Burnhamthorpe Rd W Unit 9

Mississauga, ON

L5C 4E6